At Maid Beyond Cleaning, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.
1. Information We Collect
We collect the following personal information from you when you use our services or submit information through our website or phone calls:
Name
Address
Phone Number
Square Footage of Your Home
Number of Bedrooms
Number of Bathrooms
This information is required to provide accurate service estimates, schedule cleaning appointments, and ensure that our cleaning teams can access the correct location.
2. How We Collect Your Information
We collect your personal information through:
Phone Calls: When you contact us to inquire about our services.
Website: When you submit your information through our online forms or booking system.
3. How We Use Your Information
The information we collect is used for the following purposes:
To provide an accurate estimate for cleaning services based on the size and layout of your home.
To schedule cleaning appointments and ensure the cleaning team has the correct address and house details.
To communicate with you regarding your service requests, appointments, and promotions.
4. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
Cleaning Teams: We provide your address and relevant house details to the cleaning teams so they know where to go and can perform the service effectively.
We do not sell or share your data with any external parties beyond what is necessary to complete the cleaning services.
5. Data Protection
We take data protection seriously and have implemented measures to ensure the security of your personal information. Your information is stored securely on our company laptops, which are protected by Trend Micro security software.
6. Cookies
We do not use cookies on our website for tracking or other purposes.
7. Your Rights
While we do not allow customers to delete their information directly from our system, you have the right to request access to your personal data. If you would like to inquire about your data or have any concerns, please contact us.
8. Data Retention
Once your personal information is no longer needed, we deactivate your account in our system, but your data will still be accessible in a deactivated status. We retain this information for reference purposes as needed for operational or legal reasons.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make any significant changes, we will notify you by posting the updated policy on our website or contacting you directly.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Phone Number: 856 417 2355
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